Support
Something isn't working, or you're stuck? Email us — we read everything ourselves.
Send an email
Tell us which device you use and what you did before it went wrong. Then we don't have to email back first to ask.
support@team-os.nlDeleting your account
You can do that in the app itself, on iPhone and Android: go to Profile, choose Manage account and tap Delete account. If that doesn't work, email support@team-os.nl from the address you sign in with and we'll delete it for you.
Are you the only admin of a team that still has other members? Then make someone else admin first. Otherwise a team is left behind that nobody can manage.
What disappears right away: your account, email address, name, profile photo, your team memberships, your answers to activities and the data for push notifications. Teams you were the only member of go with it.
What stays: team updates you posted as staff remain visible to the team, without your name. Your account can remain in protected backups for up to 90 days, after which it has been overwritten. You cancel a running subscription separately in the App Store or Google Play; Apple and Google keep purchase records themselves. More about this is in the privacy policy.
Didn't get your confirmation email?
Check your spam first. If it isn't there either, request a new one in the app with “Send again”. The link from an older email only works once.